ECM: Payment Dispatch (PMT_DISPATCH) does not send emails when it finds an invalid e-mail address (Doc ID 1492100.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Payment Dispatch (PMT_DISPATCH) is not sending e-mails when it encounters an invalid e-mail address.

Once the process finds the first invalid e-mail address, it stops the processing and does not notify the remaining Vendors.

STEPS
1.  Setup an External Account with Payment Method = ACH to settle by Financial Gateway
2.  Setup 3 different Vendors for Financial Gateway e-mail advice -- two Vendors with good e-mails addresses and one with an invalid one
(for example, FINAP User3@ap6023 fems.us.oracle.xyz  -- Note it has 2 spaces in the email)
3.  Create Pay Cycle and set to Email Payment Advices
4.  Create 3 Vouchers, one to each Vendor
5.  Pay the Voucher through the Pay Cycle
6.  Dispatch the payments through Financial Gateway
7.  None of the 3 Vendors will be notified of the payment

Cause

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