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Financial Aid Self Service Accept/Decline: Aggregate Levels are Blanked Upon Posting Impacting Batch Disbursement (Doc ID 1492188.1)

Last updated on APRIL 23, 2019

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On: Campus Solutions 9 or 9.2


ACTUAL BEHAVIOR
---------------
When using self service to accept or reduce an institutional or private loan item type, upon posting the aggregate levels are blanked out for the item type on the award disbursement record, which can cause disbursement to fail when it attempts to disburse these item types.

EXPECTED BEHAVIOR
-----------------------
The aggregate levels are valid and need to be maintained.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to self service accept/decline
2. Accept or reduce institutional or private loan item type
3. Review stdnt_awrd_disb record for the student and item type after posting

WHAT IS WORKING
--------------------------
The issue does not affect item types outside institutional or private loans

Cause

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In this Document
Symptoms
Cause
Solution
References


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