Financial Aid Self Service Accept/Decline: Aggregate Levels are Blanked Upon Posting for Some Item Types (Doc ID 1492188.1)

Last updated on APRIL 13, 2016

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms


When students make adjustments to an accepted institutional or private loan in self service, when the change is posted the aggregate levels are blanked out on the award disbursement record.

The issue has so far been confirmed to occur only with institutional or private item types. Also, the issue does not occur if the 'multi-pass processing' box is checked on the aggregate aid limit setup for the aggregate area linked to the item type.

The downstream impact of the issue is the disbursement process will fail for these item types in this condition, and if the item types are encountered in the batch process, the entire process will abend at that point.

Cause

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