Email From Home Mailing Address In Employee Self Service is Not Sent (Doc ID 1493308.1)

Last updated on JUNE 23, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 and later
PeopleSoft Enterprise HRMS eProfile - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Upon clicking the save button in the Employee Self Service change of Home Mailing Address the confirmation page is displayed, but no email is sent to the originator or requestor.

The Roleuser By Roleuser Qry has been assigned to the requestor, however, the email is still not sent to the users.

Cause

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