Direct Connect Base64 Encoding Error

(Doc ID 1493541.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Doing a punchout to vendor. When trying to check out, get the error: "Cannot read encoded XML message from vendor. Items cannot be loaded into the Requisition. (18036,3463) SCM_PV_EXTERNAL_APP.DirectConnectPunchOut.OnExecute Name:LoadItems PCPC:8368 Statement:97
Called from:PV_DC_CATCHER.Activate Statement:2"


ERROR
---------------
Cannot read the encoded XML message from vendor. Items cannot be loaded into the Requisition. (180036,3463) SCM_PV_EXTERNAL_APP. DiretConnectPunchOut. OnExecute
Name: LoadItems PCPC:9096 Statement: 108
Called from:PV_DC_CATCHER.Activate Statetment:3


STEPS
---------------
The issue can be reproduced with the following steps:
1. Navigate to the ePro Punchout component.
2. Click on the Vendor; select items.
3. Check out.

IMPACT
---------------
Developing functionality.

Cause

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