"The Contact method already exists" Errors On PERSON_BASIC_SYNC Subscription Contract Processing In CRM
(Doc ID 1494298.1)
Last updated on MARCH 09, 2020
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
PERSON_BASIC_SYNC Errors with Contact Method Already Exists
The Contact method already exists on 09 December 2010 (18076,2910)
RB_BORM.BO.ContactMethod.OnExecute Name:endBOCMUses PCPC:96976
Statement:1667 Called from:RB_BORM.BO.ContactMethod.OnExecute
Name:endBOCMUse Statement:1608 Called from:RB_BORM.BO.B
The issue can be reproduced at will with the following steps:
- Create person in HRMS
- On next day delete a phone number/email address, add new one and save it
- In CRM subscription the error is displayed.
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