"Error 500--Internal Server Error" when Receiving a Purchase Order Using a Handheld Device and Clicking on the 'Distribution' Icon for One of the Lines (Doc ID 1495392.1)

Last updated on FEBRUARY 17, 2015

Applies to:

PeopleSoft Enterprise SCM Mobile Inventory Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

The following error is issued when using the Mobile Inventory application in order to receive a Purchase Order and clicking on the 'Distribution' icon for one of the lines:

Error 500--Internal Server Error


Required setup at the Define User Preferences level or the issue to occur (navigation: Setup Financials /Supply chain, Common Definitions, User Preferences, Define User Preferences):

* The Business Unit field in the 'Overall Preferences' page.
* The Receiving Business Unit is left blank in the 'Receiver Setup' page.
* Blind Receicing is enabled.

Cause

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