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E-FTP: Large File Uploads Cause User To Be Kicked Out, SVCTIMEOUT Error Message In Tuxedo Log (Doc ID 1495714.1)

Last updated on OCTOBER 04, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

Users uploading larger file attachments are receive errors after 10-15 minutes, and the upload fail.  User is kicked out to the login page with message "An error has occurred".

In the Tuxedo log on the Application Server, one sees a processing terminated error referring to SVCTIMEOUT:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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