Workflow Notification Sends Email to Locked User Profile.
(Doc ID 1497458.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]Information in this document applies to any platform.
Symptoms
Workflow notification sends email to locked user profile.
An employee was a HR Administrator and was terminated a few months back. The user profile is therefore locked but when a new hire transaction was performed, the system is still trying to send an email to the email address mentioned in the user profile. When a person is terminated, he/she should no longer receive emails.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |