Workflow Notification Sends Email to Locked User Profile. (Doc ID 1497458.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Workflow notification sends email to locked user profile.

An employee was a HR Administrator and was terminated a few months back. The user profile is therefore locked but when a new hire transaction was performed, the system is still trying to send an email to the email address mentioned in the user profile. When a person is terminated, he/she should no longer receive emails.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms