My Oracle Support Banner

E-CA Change Assistant: Frequently Asked Questions (Doc ID 1497734.1)

Last updated on DECEMBER 07, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.


 Frequently Asked Questions about the PeopleSoft Change Assistant product.  Includes issues regarding installation of the Change Assistant, and configuring Change Assistant to prepare for Upgrades and also to apply application maintenance.  Includes an appendix to clarify a variety of Change Assistant terminology.   Recommended for those responsible for upgrading a PeopleSoft/Oracle environment or for applying application maintenance.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Installation of Change Assistant (CA) - frequently asked questions    
 Where are the instructions on installing the Change Assistant?
 During the installation of Change Assistant, an error is encountered: " another instance of change assistant is already running ".
 What are the required privileges to install the Change Assistant?
 I’m having trouble installing multiple versions of CA to same machine – how to do this? 
 If there is more than one version of PeopleTools in use, what version of Change Assistant should be installed?
 When should the Change Assistant be re-installed?
 Use of VMWare and the Change Assistant
 Change Assistant and Preparing for an Upgrade: frequently asked questions
 When preparing for a PeopleTools Only Upgrade, what portions of CA need be installed and configured?
 When preparing for a full Application-and-Tools Upgrade, or an Application-Only Upgrade, what portions of CA need to be installed and configured?
 Configuring the Change Assistant for an Upgrade
 Does the Change Assistant Mode parameter need to be modified?
 PUM and Your Upgrade  
 Where are the upgrade materials?  (Where to start?)
 What is the most commonly encountered issue when creating the Upgrade Job?
 What Products should be selected? 
 Configuring the Change Assistant to Apply Maintenance
 Are there specific parameters to needed to configure the Change Assistant, in order for maintenance to be applied? 
 How to configure the environment variable PATH? 
 What are the commonly encountered issues with the Change Assistant configuration when applying maintenance?
 Do the EMF Agents need to be running during application of maintenance?
 Release Adaptor and applying maintenance - unexpected error Project Contains an Invalid Definition Type and Cannot be Opened
 Setting up the Environment Management Framework (EMF)  Agents
 Where are the instructions on how to setup an Agent?
 How many Agents need to be setup in order to apply application maintenance?
 What do the Agents do?
 How to know what information the Agents sent to the Hub?
 What is the output of the Getenvinfo.bat (above)?   
 Do the EMF Agents need to run all the time, 24 x 7?
 Planning for an Upgrade of just one environment
 Change Assistant, applying Maintenance, and PUM 
 Special CA setup for PUM
 Miscellaneous and Unique
 Export of the Change Assistant job to Excel - seeing discrepancies
 When Tools / Scan Configuration (“scanning”)  is going on (and on) what exactly is going on? 
 When running Validation (Tools / Validation), there are messages given off regarding the  Update Gateway / Metalink sections.  What should be done to avoid these messages?
 When running Validation (Tools / Validation), there are messages regarding a Stopped Agent.  What is this?
 Does an Agent need to crawl the Ps_Cfg_Home?
 "The Clean Up Routine"
 What is the Clean Up Routine? and why should this be performed?
 Are there commonly encountered issues with the Clean Up Routine?
 GUID  –  Globally Unique ID
 Is the GUID manipulated as part of the Clean Up Routine?
 How is a new GUID generated?  When this should be done?
 Peerids:  What is a Peer?  What is a Peer ID?
 How do I know if there is a problem with the Peer IDs?   
 Retirement of the Update Gateway August 2012
 Change Assistant and the PS_MAINTENANCE_LOG table
 What is the PS_MAINTENANCE_LOG table? 
 How is the PS_MAINTENANCE_LOG table updated?  And when ?    
 Learning more about Change Assistant and PUM   
 Issues with Change Assistant in PeopleTools 8.55 
 Change Assistant 8.55 Does Not List Required for Upgrade Change Packages
 Appendix:   Terminology used with the Change Assistant and Environment Management Framework
 Appendix:   Resources on MyOracle Support
 Information Centers
 Master Notes
 PeopleTools Lifecycle Management PSFT  Community on MyOracle Support

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.