My Oracle Support Banner

E-IB: Operation Stuck in NEW Status When Using A New Queue, but Works Fine With Existing Queue (Doc ID 1502531.1)

Last updated on APRIL 04, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.

Symptoms

Operation instances on a newly created queue definition remain in NEW status.
The same service operation works just fine with a pre-existing Queue.


In addition, navigation to PeopleTools > Integration Broker > Service Operations Monitor > Administration > Domain Status > "View Domain Queue Sets", the pre-existing Queues appear here but the new one does not.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.