Denied PO After Update Still Remains in Denied Status Instead of Pending Approval

(Doc ID 1504175.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

If PO is Denied by the Approver and then the  Buyer updates the Purchase Order, the PO Status and Line Status remain Denied. 

 

Steps to recreate the issue:

  1. PO is created in a Pending Approval Status.
  2. Approver Denies the Transaction.
  3. The Buyer updates the PO with the intention of routing it for re-approval.
  4. However, after the change, the PO remains Denied and is not routed into workflow as expected.

Cause

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