E-IB: Intermittent synchronous message failures (Doc ID 1504591.1)

Last updated on JULY 28, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
IBM AIX on POWER Systems (64-bit)
Applies to IBM AIX 64 bit OS. May also apply to Linux x86-64 OS

Symptoms

AE program generated synchronous messages to a third party. A request is made and the response is received and processed. There is a loop in the program that inserts employee Ids and sends the information to the third party. While executing the loop, the system fails with “External System Contact Error’. and ''The host couldn't be resolved'. Failure is intermittent.
 
Error seen in AE program log files and in the Errorlog.html

 
The issue can be reproduced by Running an AE program that generates synchronous messages within a loop. 

Cause

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