Cannot Create ePerformance Documents For New Hires: "Message Cannot be Translated." (Doc ID 1507194.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When creating documents for newly hired employees, the following error message is received when checking the 'View Document Creation Results'. The create document process runs to success but does not create documents.

ERROR
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Message cannot be translated. This message has been customized and needs to have a message number assigned in the results table EP_GRP_RES_TBL ( for group ID results) or EP_EE_RES_TBL (for employee ID results)

STEPS
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The issue can be reproduced at will with the following steps:

1) Navigate to Main Menu > Workforce Development > Performance Management > Performance Documents > Create Documents
2) Enter the required parameters
3) Run process (which runs EP_MGRDOC_AE)
4) Watch process go to success.
5) Navigate to: Main Menu > Workforce Development > Performance Management > View Document Creation Results

Cause

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