Unable To Create Requisition After Turning On MULTI_COMMENTS Functionality (Doc ID 1508130.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Symptoms

Users are Unable to create Requisition after turning on MULTI_COMMENTS functionality


Replication Steps
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1. Navigate to eProcurement-Define Requisition Page
2. Add Items and Services Page – 2 Special Items selected
3. Review and Submit Page - For Line Item 2 the Distribution line Ship to Location details are as follows: Ship To USxxx
By clicking on “Add ShipTo Comments” link, added comments on below screen in Ship To USxxx and click on OK
As the comments are added, Ship To comments link changes to “Edit ShipTo Comments”
Then, for Line Item 2, change the Distribution line SHIP to Location using Modify Line/ Shipping/Accounting functionality
4. On Modify Line / Shipping / Accounting Page, ShipTo is changed for line 2 from USxxx to USxxx
5. Select the option of applying distribution changes to ‘All Distribution Lines
6. Now Line 1 & 2 have different SHIP TO addresses
Click on “Save and Submit” tab to save and submit this requisition
Once the user saves & submits this requisition, Ship To Code error pops up without generating any requisition ID

Error Message
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Ship to code USxxx specified in the Ship to comments has not been used on this Requisition (10150,214)
Please navigate to the Ship To Comments page using the Ship To Comments hyperlink. Update the Ship To with a Ship To Location used on the Requisition, or delete the Invalid Ship To comment.

What is Working:
However, if Ship to comments related to USxxx are deleted and then modify Line \ shipping functionality is used to change ship to code , this requisition goes through and creates a new requisition #xxx.

Cause

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