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E-ExcelToCI: How To Try and Avoid Timeouts When Uploading From ExcelToCI (Doc ID 1509108.1)

Last updated on FEBRUARY 16, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

The error messages vary. Below are two common ones

“Error occurred in routine sendSOAPRequest_SubmitToDB"

“The response text is not valid XML. Login Data cleared” followed by "No Response from server"

One of the reasons for the errors (and timeout) is that the application server is handling multiple long running transactions, resulting in timeouts by the web server.


 To help avoid timeouts.


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