ETL9.1: 'No Approvals Required' Message When Submitting Timesheet, But Status Says 'Approval In Process'. (Doc ID 1513054.1)

Last updated on OCTOBER 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Approvals

“No Approvals Required” message occurs when Submitting Timesheet and Reported Status says “Approval In Process” and if Manager clicks on “Approval Monitor” link then it says “No Approvals Required”.
This is not the case always: if Customer tries it after sometime (or) click on Timesheet link navigation and Search for the same employee and try to enter the same data, then Approval Goes fine without issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager logs in and reports timesheet time for employee empl_rcd = 1.
2. After submit, the reported status get updated to "Approval in Progress".
3. After clicking on "Approval Monitor" link it shows "No Approvals Required" message.


Cause

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