Can We Change The Display From Dept Description To Dept ID In CRM 9.1 HRHD Worker 360-Degree Page?

(Doc ID 1517818.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Oct-2014***


HRHD Worker 360-Degree View page in CRM 9.1 has Department description displayed in the "Job and Position Summary" section. Customer would like to display Dept ID here instead of Description for their user's convenience as they have multiple Departments with same description and displaying only the description is causing confusion.

The HRHD Worker 360-Degree View page in CRM 8.9 used to display Dept ID and they want the same here in 9.1 as well.

Customer would like to know the process to make this change.


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