ECM: Performance issue on Book to Bank Reconciliation page

(Doc ID 1518073.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

Receive an error due to slow performance when trying to view the Book To Bank Details on the Book to Bank Reconciliation page.  It appears that a full table scan is being performed on the View, BNK_BTB_GL_ADJ.

ERROR
Internal Server Error

STEPS
1.  Navigate to Banking > Reconcile Statements > Book to Bank Reconciliation
2.  Populate the External Bank ID and Bank Account #
3.  Click the Search button
4.  Under the 'Available Account Periods', click on the Details button on the right side

Cause

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