MS Outlook Integration Error in Status Log: "Object Reference Not Set to an Instance of an Object" (Doc ID 1520160.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


When attempting to use the Outlook Integration, the following error appears in the Status Log of the Outlook Add-in.

ERROR
-----------------------
12/27/2012 8:09:56 PM/Information : Server: CCH1WTPSI1 Online
12/27/2012 8:11:27 PM/Error: Object reference not set to an instance of an object
12/27/2012 8:11:31 PM/Error: Object reference not set to an instance of an object

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install and setup the MS Outlook Add-in
2. Check the Status Log tab

Cause

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