COUNTRY_SYNC Integration For HRMS 9.1 To CS 9.0 (Doc ID 1523182.1)

Last updated on JANUARY 30, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to run the Country_sync for a new country added in HR the following error occurs.

ERROR
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Error Message: Invalid value -- press the prompt button or hyperlink for a list of valid values

STEPS
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The issue can be reproduced at will with the following steps:
1. Activate the Country_sync service operation between HR 9.1 and CS 9.0 in HR 9.1 and CS 9.0
2. Add a new country in HR 9.1. The new country should sync to CS.
3. View the service operation monitor and look at details for the message.
  

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot add new countries to the HR system and expect them to sync to the CS db

Cause

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