HCM Framework Registry -- Refresh Cache Not Working (Doc ID 1528108.1)

Last updated on JUNE 23, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When running the "Refresh Cache" for HCM Framework Registry it spins for a long time and then timeout. A blank screen is displayed and user has to login again.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu > Set Up HRMS > System Administration > HCM Registry > Service Registry.
2. Select Owner Identifier as HCM Service Framework
3. Press Refresh cache.

Cause

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