Performance Issue when Using ExcelToCI and the CONTACT_INFO Component Interface
(Doc ID 1529011.1)
Last updated on AUGUST 02, 2018
Applies to:PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
You experience significant performance issue when loading/updating Customer Contacts using ExcelToCI and the CONTACT_INFO Component Interface.
For this example, there are around 75 Effective Dated Contacts and around 3900 Customers assigned to the Contacts (in which 121 are unique). When just 2 more Customers are added to the Contacts using the CONTACT_INFO Component Interface, the process runs for over 40 minutes and then hangs.
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