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E-INST: Authorization Error -- Contact your Security AdministratorAuthorization Error -- Contact your Security Administrator (Doc ID 1529565.1)

Last updated on DECEMBER 16, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
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After installing and configuring an environment, and attempting log in with any of the delivered accounts in the database, logon proceeds past the login screen, but instead of getting a menu there, the page displays "Authorization Error -- Contact your Security AdministratorAuthorization Error -- Contact your Security Administrator". Why?

From the trace, we can see several of these:
PSAPPSRV.416 (20) 1-80 07.11.28 0.000068 Cur#2.416.GTWAYDEV RC=0 Dur=0.000060 COM Stmt=SELECT LICENSE_CODE FROM PSOPTIONS
PSAPPSRV.416 (20) 1-81 07.11.28 0.000394 Cur#2.416.GTWAYDEV RC=0 Dur=0.000380 EXE
PSAPPSRV.416 (20) 1-82 07.11.28 0.000004 Cur#2.416.GTWAYDEV RC=0 Dur=0.000001 Fetch
PSAPPSRV.416 (20) 1-83 07.11.28 0.000016 Cur#2.416.GTWAYDEV RC=0 Dur=0.000012 Disconnect
PSAPPSRV.416 (20) 1-84 07.11.28 0.000005 Cur#1.416.GTWAYDEV RC=0 Dur=0.000001 Rollback
PSAPPSRV.416 (20) 1-85 07.11.28 0.000004 Cur#1.416.GTWAYDEV RC=0 Dur=0.000001 Commit
PSAPPSRV.416 (20) 1-86 07.11.28 0.000023 Cur#1.416.GTWAYDEV RC=0 Dur=0.000019 Disconnect


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