EAR9.1: Error Code 'DOCSQ' After Running ARUPDATE for Reclassify Open Item When Document Sequencing is Enabled. (Doc ID 1530174.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
*** Checked for Relevance on 05-Mar-2015 ***

Symptoms

On : 9.1 version, Transfer Worksheet

When attempting to run ARUPDATE for Reclassify Open Item the following error occurs.

ERROR
-----------------------
Document Sequencing Error. (6035,14)
Action: Document Sequencing has been enabled at the installation and GL business unit level.
The accounting entries for this pending item are missing a document sequencing date or External Pending Item data is in error.
Verify document sequencing setup.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a bill in Billing and run all the processes to transfer this bill to AR.
  2. Run ARUPDATE to post item.
  3. Navigate to Accounts Receivable > Receivables Maintenance > Reclassify Open Item, add a new transfer worksheet to reclassify open item.
  4. Run ARUPDATE
  5. Navigate to Accounts Receivable > Receivables Update > Correct Posting Errors > Transfer and Transfer worksheet is in Error with error code DOCSQ.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Reclassify Open Item when document sequencing is enabled.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms