Unable to stop or create new mail service: RY_CREATE_PR: Calling Java com.peoplesoft.crm.omk.processMonitor.BootMonitor.runMonitor: no overload matches. (Doc ID 1532982.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Unable to stop or create OLM Mail Services on Maintain Dialog Servers page.

ERROR MESSAGE:
Stopping Failed, Create Failed

RY_CREATE_PR ERROR:

Calling Java
com.peoplesoft.crm.omk.processMonitor.BootMonitor.runMonitor:
no overload matches. (2,7 43)
RY_CREATE_PR.Install.GBL.default. 1900-02-01.Step01.OnExecute PCPC:3811 Statement:70 (0,0)

STEPS TO REPRODUCE:

1. Apply newer bundles to the CRM application

2. Bounce all servers without stopping the DES

3. Stop existing mail service or create new one

 

ENVIRONMENT:

CRM 9.1 Bundle # 11



Cause

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