Org Address Does Not Print On Billing/Invoice When Using XML (Doc ID 1533798.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On CS 9 in PROD, the address for an Organization is not included when printing TPC Invoices in XML. Printing the invoice using Crystal Reports does include the address on the printed report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create Org Table
  2. Create Location
  3. Create Contact
  4. Attach Location to Contact and make Contact Type Preferred
  5. Add Primary Location and Primary Contact on Org Table
  6. Ensure Contact Type is attached to Billing Standard Request
  7. Ensure Report Definition SSF_PRNT_INV and Template ID SSF_INVOICE_TPC are attached to the Invoice Layout
  8. Add Charges to Third Party Contract where Org is attached
  9. Student Financials > Bill Customers >Corporate Bills > Create Billing Request: Bill by One Ext Org Id
  10. Student Financials > Bill Customers >Corporate Bills > Generate Invoice
  11. Student Financials > Bill Customers >Corporate Bills > Print Invoice: This XML result found under Report Manager does not print the Org address (XML contains correct address data)

Cause

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