Generic Error Message , 'User Not Created", when using the Supplier Self Registration and Password does not Meet Password Security

(Doc ID 1536828.1)

Last updated on JULY 25, 2016

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


Incorrect error message using supplier self registration. . When the supplier is trying to register from eSupplier portal, if he gives the password that is not matching with the password controls, instead of giving the message related to Password requirements, it gives generic message that "User not created".

Replication Steps
1) Login into SUPPLIER PORTAL using VP1.
2) Enable Password control and set the max length to 8
3) Create a User using PeopleTools Security. Password entered is 4 characters length. Save the user.  Here, the correct error message is displayed.
4) Now try to do the same setup under Maintain Supplier Information. Different error is displayed instead of the one which is displayed above. This message is confusing as users doesn’t know why it is not created.


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