E-PIA/UPG: Tools only upgrade to 8.53.01 patch can trigger image issues – the old darkblue images can be seen on icons/buttons (Doc ID 1536881.1)

Last updated on JULY 25, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Depending on the specific upgrade path of a certain environment, when upgrade from earlier tools release to 8.53, the standard tools images are getting corrupted. In PT 8.53 there should always be three sets of images. One for darkblue, one for swan and another for Tangerine and these are used in each specific stylesheet  
Assume that one upgrades Tools from 8.52 to 8.53 and there are four sets of image and hence the images are not been applied properly. After the system is set for example with the new Tangerine stylesheet old images from darkblue stylesheet are displayed (UPGPT853TANG AE was run in the process)


Replication Steps:

+++++++++++++++++++++++++++++++++++++++++++
1. Upgrade database from Tools 8.52 to 8.53
2. Set the Stylesheet to PSSTYLEDEF_TANGERINE
3. Login to PIA and Navigate to My System Profile page.
4. You can see that the save button has the old green save icon instead of the new blue one. This picked the icon from the darkblue stylesheet instead of Tangerine.

Issue is ONLY triggered in an UPG environment, based on specific scenarios, while the environment has not passed through an application upgrade as well - differently said this is due to an unsupported "switch" of tools styleheets and tools images


We don’t expect this to occur in a fresh apps version 9.1 installation performed directly using 8.53 tools release, or if the customer upgrades application to version 9.2 as well
 

Changes

Tools only Upgrade to 8.53.01 patch

Cause

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