Approval Not Routed To Inserted/Ad Hoc Approver In Job Offer Approval Workflow (Doc ID 1537616.1)

Last updated on AUGUST 02, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When the Job offer is submitted for approval the workflow triggered to normal approvers. If ad hoc approvers were inserted and the offer is submitted where in the mean time the normal approver has already approved the offer then the workflow is not routed to the inserted approvers. Also the offer got fully approved without routing to the inserted approvers.

Issue Replication steps:
1. Create a job offer and submit for approval(Approver1->Approver2).
2. Go to the approval diagram and add ad hoc/inserted approvers (Approver1->Approver2 - >Inserted approver 1 - > Inserted approver 2). Do not click the submit button.
3. Login as Approver1 and Approver2 in another window approve the offer.
4. Go back to the approval diagram and submit the offer.
Issue : The approval diagram shows the offer as approved without routing to the inserted approvers.

Cause

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