AAF Manage Policies - Get Action Set Definition Not Found EOCF_CLF_RB Error When Opening Policy Page (Doc ID 1538340.1)

Last updated on NOVEMBER 02, 2015

Applies to:

PeopleSoft Enterprise CRM Sales - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise CRM Support - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise CRM HelpDesk - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise CRM Marketing - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Setup

AAF Manage Policy Error when viewing page. When trying to view the AAF Policies that are delivered in AAF you get an error when viewing page:

ERROR
-----------------------
Action Set Definition not found ! (18112,5075) EOCF_CLF_RB.Definition.Action.Actionset.OnExecute Name:Load PCPC:3192 Statement:62
Called from:EOCF_CLF_RB.Definition.Rule.Rule.OnExecute Name:Load Statement:179
Called from:EOCF_CLF_RB.UI.RuleBuilder.OnExecute Name:RuleDefn_RowInit Statement:450
Called from:EOCF_RULE_DEFN.GBL.EOCF_RULE_DEFN.RowInit Statement:4

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu > Enterprise Components > Active Analytics Framework > Policies > Manage Policies
2. Select Category = Sales Lead Operational Policies and SetID = SHARE and click on search button
3. Click any of the policy name links and you get an error.


Cause

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