CUSTOM PROFILES NOT AVAILABLE IN DOCUMENT DESIGNER MERGE

(Doc ID 1541110.1)

Last updated on JULY 01, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When I attempting to select the custom profile from the listed values in the profile element when doing Document merge,  the custom created profile is not shown.

 

STEPS TO REPRODUCE:

1. Create a new Profile with at least one field marked as "Profile Question".

2. Activate the profile

3. Create a new document and add a profile field.

4. Custom profile is not shown in the profile element



ENVIRONMENT:
CRM 9.1 Bundle # 5

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms