E-WL: PeopleTools 8.53 PIA Install Fails With Error "This version of PeopleSoft PeopleTools requires a 64-bit Oracle WebLogic installation"
(Doc ID 1541492.1)
Last updated on JUNE 01, 2016
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
The PeopleTools 8.53 PIA Install fails with this message:
Please try again.
Also, file commEnv.sh shows that WebLogic is configured for 32-bit usage. This can be observed as follows:
a. Go to <WEBLOGIC_INSTALL>/wlserver_10.3/common/bin
b. Edit file "commEnv.sh" (or "commEnv.cmd" if using Windows OS)
c. Check the values for parameters "SUN_ARCH_DATA_MODEL" and "JAVA_USE_64BIT". If they have the values below, then this shows that WebLogic was configured for 32-bit usage:
The issue can be reproduced with the following steps:
1. Run PIA install and respond to prompts.
2. After entering the "web server root directory", this error displays:
Please try again
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