How to implement Employee Self-Service for Helpdesk? What setup is required?

(Doc ID 1547715.1)

Last updated on JULY 03, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9 and later
PeopleSoft Enterprise CRM HelpDesk for HR - Version 9 and later
Information in this document applies to any platform.

Goal

To setup employee self service in CRM.
 

Solution

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