E-CR: Crystal Gets Error 'Could not load file or assembly 'System.Web, Version=22.214.171.124' When Run From PSNT Process Scheduler
Last updated on OCTOBER 11, 2017
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
On : 8.53 version, Crystal Reports
When attempting to run any delivered Crystal report, the process goes to Error and the following error is seen in the CRYSTAL TRACE file
Could not load file or assembly 'System.Web, Version=126.96.36.199, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
The issue can be reproduced at will with the following steps:
1. enable CRYSTAL TRACE in the process scheduler configuration file: PS_CFG_HOME\APPSERV\PRCS\<DOMAIN>\PSPRCS.CFG
; Trace settings for Crystal
CrystalEXEPath=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0
2. restart the process scheduler and submit the report
3. observe the error in the CRYSTAL.TRC file
The issue has the following business impact:
Due to this issue, users cannot run any Crystal reports.
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