ETL9.1:Absence Hours Doubled When Change In Shift And Got a Leave On Same Day (Doc ID 1548226.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

CUSTOMER ENVIRONMENT
---------------------
HRMS / GP Release 9.1 Bundle # 10
Tools Release 8.51
Issue occurring in production Environment

STATEMENT OF THE ISSUE:
-----------------------------------
Hours getting doubled when schedule change happens on a day when absence take is applied.

STEPS TO REPLICATE
--------------------
1. Mr.A has emplid 50000143, was assign to shift 1900-0400.
2. Then manager of Mr.A want to change existing shift for Mr.A from 1900-0400 to 1800-0300 by using manage schedule page on 22/01/2013(check Excel file for PS_MNG_SCH_TBL sheet)
3. At the same time, Mr.A request absence for 22/01/2013; the day that his shift was change by his manager(check Excel file for PS_GP_ABS_EVENT sheet).
4. HR Admin process time for Mr.A batch.
5. Result in payable time show 16 hours instead of 8; double of Mr.A shift on that day.


EXPECTED BEHAVIOR
--------------------
The hours should not be doubled

ACTUAL BEHAVIOR
------------------
the system is doubling the hours from AMS

LOSS OF FUNCTIONALITY/IMPACT:
-----------------------------------------
Incorrect reporting of time



Cause

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