E-PIA: "JAVA.LANG.NULLPOINTEREXCEPTION" Error Message Is Getting Displayed Instead Of "Application Server Is Down" (Doc ID 1548523.1)

Last updated on DECEMBER 02, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.52 [Release 8.4]
Information in this document applies to any platform.

Symptoms

"JAVA.LANG.NULLPOINTEREXCEPTION" error message is getting displayed instead of "Application server is down" message on PIA sign on page when application server is not up & running.

Cause

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