Dependents are Listed Under The Primary Care Provider Details Header Rather Than Your Covered Dependents (Doc ID 1549830.1)

Last updated on OCTOBER 21, 2015

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Dependents are showing under the Primary Care Provider Details instead of Your Covered Dependents in eBenefits Enrollment pages.

When a dependent is added and enrolled in 1X plans through self service, the dependent information is displayed not under Your Covered Dependents, but under Primary Care Provider Details. This happens on the enrollment page.

Cause

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