My Oracle Support Banner

EPY: CAN Regulatory Change In Canadian Record Of Employment (ROE) (Doc ID 1550204.1)

Last updated on OCTOBER 20, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 8.8 SP1 and later
Information in this document applies to any platform.



We received this communication from Service Canada. "As of April 7, 2013, Service Canada will be introducing the Variable Best Weeks measure, which will change the way Employment Insurance (EI) claims are calculated by connecting the calculation of weekly benefits with the local labour market conditions in each region. When this change takes effect, Service Canada will calculate the benefits of claimants based on the week with the highest insurable earnings in the one-year period prior to lay-off. The number of weeks used in the calculation will vary from 14 in regions of lowest unemployment to 22 in regions of highest unemployment.

This approach will be fairer and will be applied consistently across the country so that Canadians in regions with similar unemployment rates will be treated the same.
The earnings required for the benefits calculation have to be reported by employers on a Record of Employment (ROE). Since you are submitting 27 weeks of insurable earnings, Service Canada may not have enough information to calculate a claimant’s EI benefit rate. We may call you for more information, to ensure the claimant receives the most accurate benefit rate possible.

To provide Service Canada with the information we now require and avoid receiving calls from us, we encourage you to upgrade your software to a 53-week interface. Please contact your payroll software vendor to have your system upgraded. "

Will Oracle be delivering a change to accommodate this new requirement?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.