ERMS Content routing - RB_MAILROUTE Failed on the Verity Search API--(RB_ANLZEMAIL.PRCQGRP.SEARCH)
Last updated on MARCH 09, 2017
Applies to:PeopleSoft Enterprise CRM Multichannel Communications - Version 9.1 and later
Information in this document applies to any platform.
On : 9.1 version, ERMS-Unstructured Email Proc
When having ERMS configured for Content routing based on keyword, the PRCEMAIL job failed on the the Email Routing Process (RB_MAILROUTE).
RB_MAILROUTE fail on the Verity Search API--(RB_ANLZEMAIL.PRCQGRP.SEARCH) (PeopleCode)
It stops at
&SearchResultsColl = &SearchQuery.Execute(1, &pMaxRows);
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