SQL Error Scheduling Interviews: "Fatal SQL Error Occurred (2,156) HRS_COMMON.COMMON UTIL.Counter OnExecute Name GetNextNumber" (Doc ID 1553704.1)

Last updated on JUNE 13, 2016

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HRMS 9.2: When adding an Interview Schedule for an applicant, a SQL error is generated.

Steps to Replicate
============
1. Log using PS/PS
2. Navigate to Recruiting > Recruiting Home > Select Applicant
3. Select Manage Interviews
4. Add information to Schedule the Interview and then save. SQL Error is generated -

Fatal SQL error occurred (2,156) HRS_COMMON.COMMON UTIL.Counter OnExecute Name GetNextNumber PCPC 95 Statement 3
Called from HRS_APPLICANT_TRACKING.HRS_INTERVIEWS.DATA.DBAccess OnExecute Name getNumber Statement 14
Called from HRS_APPLICANT_TRACKING.HRS_INTERVIEWS.BUS.Schedule/Interview OnExecute Name assignmentNumber Statement 10
Called from HRS_APPLIANT_TRACKING.HRS_INTERVIEWS.BUS ScheduleCounter OnExecute Name doAction Statement 36
Called from HRS_INT_SCHED.GBL.HRS_RCM_INT (SavePreChange Statement 11

5. Navigate to SETUP HCM > Install > Product Specific > Recruiting Installation > on the Last ID Assigned page check the Counter for Recruitment Interview ID counter, note it contains 99999999999999999. Also note the Interview Letter counter also contains 99999999999999.


Cause

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