E-BI/XMLPublisher: Intermittent Error "XML-20108: (Fatal Error) Start Of Root Element Expected" When Parallel Processes Use Same Connected Query Data Source (Doc ID 1556091.1)

Last updated on JULY 05, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT:
PeopleTools 8.52.x

ISSUE:
Intermittent failure of BI publisher parallel processes when using a common CQ Data Source and output to PDF.  Occurs on both PSNT and PSUNX schedulers. Behavior occurs only when Data Source is Connected Query.  Issue does not occur with XRFWIN.

ERROR:
intermittently:  "XML-20108: (Fatal Error) Start of root element expected"

 

Cause

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