Changing Award Period on Assign Awards to Students Page Causes Fields to Gray Out (Doc ID 1556099.1)

Last updated on APRIL 20, 2016

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms


When a student has no prior awards, and a user is about to attempt to add the first award, if the award period is first changed from 'both' to one of the other values, most of the fields gray out on the item type line, and the user is unable to complete the entry.

The issue does not occur if the student has at least one prior item type already posted on the package.

Cause

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