Entity Property Sync Page Missing the Wipe Entity Cache Button Expected in CS 9 Bundle 29 Patchset 16230048 (Doc ID 1559214.1)

Last updated on NOVEMBER 08, 2016

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9 [Release 9]
PeopleSoft Enterprise CS Recruiting and Admissions - Version 9 to 9 [Release 9]
PeopleSoft Enterprise CS Campus Community - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

According to Knowledge Article 1546057.1 - Maintaining Campus Solutions Entities, CS 9 Bundle #29 delivered changes to the Entity Property Sync component by introducing a new push button called "Wipe Entity Cache".   This button is not appearing on the page after the application of this patchset.  Rather, the Entity Sync Status displays "In Progress".

At times the Entity Property Sync component cannot be accessed at all.

 

Cause

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