Multiple issues regarding ERMS and Case notes (Doc ID 1559236.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 9.1 and later
Information in this document applies to any platform.

Goal

Following issues regarding Case note got created through ERMS are reported and resolved in given bug.

 

 

Solution

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