E-BI/XMLP: Reporting Tools - XML Publisher - XMLP Report Search Page Hangs When Opening the Page Before Performing Search (Doc ID 1561314.1)

Last updated on APRIL 01, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

On : 8.50 version, BI Publisher

ACTUAL BEHAVIOR
---------------

Reporting Tools -> XML Publisher -> XMLP Report Search hangs.

 

The page is performing the following query when the hanging occurs:

SELECT USERID, PSRF_REPORT_ID, PSRF_REPORT_NAME, PSXP_REPORT_DESCR, PSRF_CREATION_DTTM, TO_CHAR(CAST((PSRF_CREATION_DTTM) AS TIMESTAMP),'YYYY-MM-DD-HH24.MI.SS.FF'), TO_CHAR(EXPIRATION_DATE,'YYYY-MM-DD'), PSRF_FOLDER_ID, PSRF_FOLDER_NAME, PRCSINSTANCE, CONTENTID, PRCSTYPE, PRCSNAME, DBNAME FROM PSXP_RF_VW ORDER BY USERID, PSRF_REPORT_ID

In the presence of big data, this can run for hours.

EXPECTED BEHAVIOR
-----------------------

Expect to return results on the page immediately



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the search page
2. execute the search
3. wait for hours

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users with big data cannot search for reports

Cause

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