Cancellation of Life Event Should Reverse Any Changes Already Made (Doc ID 1561923.1)

Last updated on JUNE 07, 2023

Applies to:

Symptoms

When an employee cancels a Life Event that is in process, an item that was created in the administrator’s Worklist for the Life Event is not deleted and any changes made to the database prior to the cancellation are not reversed.

Steps to Replicate:
1. Begin a Marriage Life Event through Self Service (Navigation: Self Service > Benefits > Life Events).
2. Select the Marriage event.
3. Submit the information on the date of the Marital Status change.
4. Cancel the event.

Cause

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