Requisition not Getting Routed to Approvers (Doc ID 1564115.1)

Last updated on NOVEMBER 09, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Requisition not getting routed to approvers.

Setup:
1) Create 4 roles with authorization for different category and Monetary Amount
- AM_SS_ACCOUNTING_CLERK
- AM_SS_MANAGER
- MANAGER
- VICE PRESIDENT
2) Associate first three roles with VP1 in same sequence (so AM_SS_ACCOUNTING_CLERK comes first than AM_SS_MANAGER)
3) Test Requester: WENDYCHO Assign VP1 as Supervisor
4) VP1’s Supervisor is setup as VP2 with VICE PRESIDENT role assigned.
5) Setup Approval Process Setup with Static Line Level Approval and a Dynamic Header Level
6) Approval Authorization is setup with the roles above
7) Enable workflow for eProcurement, Business Unit US001

Steps:
1) Create a Requisition for $ 200 for Category 00003 (Hardware) and click Save and Preview.
2) It is found that at Second stage workflow shows Error Step (Routing for Admin), However when the Role AM_SS_ACCOUNTING_CLERK is deleted from VP1’s user profile.
3) Creating similar requisition workflow map show routing to VP1.


Similar application behaviour is observed from Preview Approval Process from the Approval Process Setup page

Cause

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