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Manager Self Service > Learning & Development > Search and Compare Profiles Does Not Return Matching Data (Doc ID 1564309.1)

Last updated on FEBRUARY 15, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eDevelopment - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

'Search and Compare profiles' is not returning the matching data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Main Menu> Manager Self Service > Learning and Development > Search and Compare profiles.
2. Click 'Find people having certain qualifications '
3. Search Criteria 'Degrees'
4. Put some valid degree.
5. Search.
6. Search doesn't return any results.

Cause

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