The PO_AUTO_CHNG Process Blanks the PO_HDR Status when the Supplier Cancels All the Lines on a Purchase Order (PO) (Doc ID 1564403.1)

Last updated on JULY 14, 2015

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


POA CO- Cancelling all lines of PO by supplier makes the PO HDR Status blank by PO_AUTO_CHNG process .

Issue: After PO dispatch when vendor/supplier acknowledges the PO by cancelling all the lines of the PO, change order process(PO_AUTO_CHNG), process creates the change ordere where the PO status is blank.


STEPS
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The issue can be reproduced at will with the following steps:

1)- Create PO and approve and dispatch the same.
2) Now login by buyer ID and navigate to 'manage PO Acknowledgement' component. Reject all the lines of the PO. Line ACK status become rejected with detail so as header status.
3) As we skipping the buyer approval for change request done by POA, so directly run the 'Process change order(PO_AUTO_CHNG) ' process for change order by navigating to 'Process change order' component in purchasing menu.
4) After process ran successfully, the line status of all the lines became cancelled. But the PO header status is Blank.
5) PO Header status should never be blank, in this scenario it would be cancelled.

Cause

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