Incorrect Accounting Entries After Applying Bundle #29 (Doc ID 1568151.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions, the Student Financials GL Interface is overstating accounting entries in a Course/Class Specific setup on classes where accounting entries have been previously created. This issue began after Campus Solutions Bundle #29 was applied.

ACTUAL BEHAVIOR
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Any change to a student account, such as a drop class, will create accounting entries repeatedly for all classes the student remains enrolled in.

EXPECTED BEHAVIOR
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Accounting lines should be created only upon initial posting, and any adjusting activity.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enroll a student in two classes where the course has GL interface information setup;
2. Calculate tuition at Student Financials, Tuition and Fees, Tuition Calculation;
3. Run the GL Interface process at Student Financials, GL Interface, Generate Accounting Entries;
4. Drop one of the classes in the 100% refund period;
5. Run the GL Interface again. Accounting lines are being created for the class the student remained enrolled in as well as for the dropped class.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, revenue is being overstated multiple times. The General Ledger is not correct and accounting entries cannot be posted.

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Cause

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